Update to the Terms of Service and Privacy Policy

ANNOUNCEMENT 2025.12.05

Update to the Terms of Service and Privacy Policy 

  

1. Summary of Updates 

To provide a fair and safe gameplay environment, we are strengthening our anti-cheat system and blocking cheat-related advertisements. 

Accordingly, the PUBG: BATTLEGROUNDS Terms of Service and Privacy Policy will be updated as follows.  

 

2. Details of the Revisions 

 

1) Terms of Service 

 

Section 

AS-IS 

TO-BE 

7. Disclaimers 

(e) any information, data, facts, local files (such as Custom Game Mode files), or other content posted, distributed, or transmitted by the User or a third party in the Service or on the official website of the Company, including, but not limited to, their reliability, accuracy, security, functionality, or legality; 

(e) any information, data, facts, local files (such as Custom Game Mode files), or other content posted, distributed, or transmitted by the User or a third party in the Service or on the official website of the Company, including, but not limited to, their reliability, accuracy, security, functionality, confidentiality, or legality; 

8. Further Disclaimers 

The Game and Service are provided “as is” and “as available,” without warranty of any kind (including any implied warranty of merchantability, non-infringement, or fitness for a particular purpose), to the maximum extent permitted by law. 

The Game and Service are provided “as is” and “as available,” without warranty of any kind (including any implied warranty of merchantability, non-infringement, confidentiality, or fitness for a particular purpose), to the maximum extent permitted by law. 

18. Other policies 

(No provision) 

d) As noted in Section 3, some instances may require an investigation by the Company. You acknowledge and agree that, for the purpose of detecting, investigating, and enforcing violations, including specifically violations of Section 3(v), the Company may collect, record, access, process, convert, and retain interactions and communications by Users reasonably detected as potentially engaging in such conduct, including in-game chat or other social features, including but not limited to text, voice, Text-to-Speech ("TTS") or Speech-to-Text ("STT") converted text within the Game, or other in-game communication methods (“Communication Data”). The Company reserves the right to collect, record, access, process, convert, and retain Communication Data when reasonably necessary to resolve user disputes or inquiries, investigate reports or complaints, enforce these Terms, the Rules of Conduct, or other agreements or terms applicable to your use of the Game or the Service, prevent fraud, misconduct, harassment, or other disruptive behavior, or to maintain the safety, fairness, and integrity of the Game and its community. The specific scope, retention period, and processing methods for such Communication Data may be further described by the Company’s Privacy Policy 

 

2) Privacy Policy 

 

Section 

AS-IS 

TO-BE 

2. What Information Do We Collect 

When you participate in social features (such as in-game chat), the information that you disclose is public information. We may store and access it, and it may be read, copied, collected, or used by other users without your consent. 

When you participate in social features (such as in-game text/voice chat), the information that you disclose is public information. We may store and access it, and it may be read, copied, collected, or used by other users without your consent. 

3. How We Use Your Information 

(No provision) 

For voice chat features, temporary voice data may be processed locally during a game session for the purpose of detecting abnormal or unauthorized activity (e.g., cheat or illicit advertising). Such temporary voice data is automatically deleted once the game session ends. However, if a violation is detected, the related detection record, which may include limited portions of the relevant voice data, may be transmitted to our servers and retained for a limited period as described in this Policy. 

11. Your Privacy Rights 

The result of handling privacy rights requests submitted by player globally during 2023 are as follows: 

1) Rights to access 

- Requests received: 19 

- Requests completed in Whole or in Part: 19 

- Requests Denied: 0 

- Average days to complete: 4.6 days 

2) Rights to deletion 

- Requests Received: 245 

- Requests Completed in Whole or in Part: 245 

- Requests Denied: 0 

- Average days to complete: 7.5 days 

3) Rights to opt-out of Selling 

- Requests Received: 1 

- Requests Completed in Whole or in Part: 1 

- Requests Denied: 0 

- Average days to complete: 4 days 

(Deleted) 

 

3. Effective Date  

This update will take effect on January 7, 2026. 

 

4. Related Inquiries 

If you wish to file an inquiry regarding the revisions, then please contact our Customer Support Center

Users who do not consent to these updates may request to withdraw membership. Users who do not expressly make known their intent to refuse the revised terms will be deemed to have given consent. 

 

 

PUBG: BATTLEGROUNDS Team.